Frequently Asked Questions

About Ülker Sports Arena

Entrance to Ülker Sports Arena

What is the address of Ülker Sports Arena?How can I get to Ülker Sports Arena using public transport?

Ülker Sports Arena address;

Barbaros Mah. Dereboyu Cad. Ihlamur sok. Batı Ataşehir, İstanbul

Ataşehir is a rapidly developing and dynamic region on the Anatolian side of Istanbul and easy to access through its close proximity to the main highways,Extra buses will run on the Kadıköy- Ataşehir route to allow supporters easy access to Ülker Sports Arena,It will also be possible to organise additional buses for concert and shows.

Will there be only basketball games in Ülker Sports Arena? What kind of events will be organised in the Arena?

Ülker Sports Arena has been designed as a multi-purpose, Arena; thus,it architecture and technical infrastructure allows for both sporting events as well as many different national and international events such as concerts and shows.

Ülker Sports Arena will host the matches of Fenerbahçe Ülker mens and Fenerbahçe womens basketball teams.

- What items are prohibited?

For safety reasons, the following items are prohibited:

• Weapons or items that can be used as weapons,
• Items that may cause harm or damage to persons or property if thrown,
• Explosive and flammable substances, liquids or gases,
• Alcoholic beverages,
• Illegal drugs,
• Posters, banners or other signage containing text or images that are deemed offensive or political,
• Materials for promotional and commercial purposes including without limitation; documents, announcements, signs, boards, banners and hats without prior authorization by the venue,
• Flags, poles, banners or other items that may obscure the view of others,
• All animals (excluding trained service animals),
• Any other items deemed to be inappropriate or dangerous.

What is the capacity of Ülker Sports Arena?

Ülker Sports Arena’s capacity will differ according to different stage and seating configurations but has the ability to reach a capacity of 15,000.

At what time will doors open?

Door opening hours will vary according to the event. You can check our website for further information door and show times.

- At what age does my child need a ticket?

For Fenerbahçe Ülker matches, children above 6 years of age must have a ticket in order to enter Ülker Sports Arena. Children under 6 years of age may enter without a ticket but must sit on their parent’s or guardian’s lap.

Ticket policies for other events may vary please check the event’s ticket policies at the time of purchase or contact Ülker Sports Arena on 0216 687 2100/info@ulkersportsarena.com for information.

- Can I bring my camera?

Small, non-professional cameras are permitted for Fenerbahçe Ülker matches. Other events may prohibit the use of all cameras. Video, audio, and professional camera and recording devices are prohibited. Film, digital, video or audio recordings may not be reproduced for commercial purposes without the consent of Ülker Sports Arena.

Food & Beverage

- Where can I eat?

There are 4 concessions located on the 100, 200 seating level and 6 concessions located on the 400 seating level.

The Bruschetta restaurant is located on the 300 seating/suite level and can be accessed from the East side of the Arena. Bruschetta is open to all guests during the course of the event, no pre-booking required.

Additionally, there is a Café Crown located at the East Entrance of the building – the café is accessible from within the arena from the start time of the show/match

- Can I bring my own food and beverage?

Guests may not bring their own food and beverage into Ülker Sports Arena.

Where?

- Where is the Fenerium store located?

The Fenerium store is located on the external concourse on the West side of the arena. Alternatively, there is a Fenerium stand located on the 100, 200 seating level by blocks 108-109.

- Where is the First Aid Room?

There is a first aid room located on the 100, 200 seating level, opposite block 108 where medics are on hand to help.

- Are there any family/baby changing restrooms?

There are 2 family restrooms located on the 100, 200 seating level and 2 family restrooms located on the 400 seating level.

- Where can I collect lost property?

Lost property will be taken to the East Entrance Information Desk at the end of each event. Items will be held for 1 month before being donated to charity. Please contact Ülker Sports Arena on 0216 687 2100/info@ulkersportsarena.com for post event enquiries.

- Where can I smoke?

Smoking is strictly prohibited in Ülker Sports Arena, however guests can smoke in the designated smoking areas at the East and West Entrances.

- Are there any ATMs?

There is a Türkiye Finans ATM located on the 100, 200 seating level opposite blocks 101-102.

- Where can get information or assistance?

Guest Services staff can help at the Information Desks located at the East Entrance For any assistance required out of event hours please contact Ülker Sports Arena on 0216 687 2100/info@ulkersportsarena.com