Disabled Guests

Purchasing Tickets

Our disabled guests can obtain their tickets on either match days or one day before the match at box office at the arena by showing their disabled card and Identity card. The staff at the Biletix ticket office will take down the guests disabled number, a description about the kind of disability the guest have and their Identity card number. Also if a carer ticket is needed the guest can obtain a ticket at the same time. Please note only one application is allowed per match.

Car park

When our disabled guests are obtaining their tickets they can also pre-book for a car parking space o per each event. When reserving a car parking space our disabled guest must show theır disabled card and identity card. The staff must take a note of the numbers. The pass will be sent via e-mail with a special barcode to the guest. They must show this pass along with their disabled card on entry to the car park on the day of the event.

Our disabled visitors can use the East entrance to enter the arena.

Courtside seat and suite holders can use our VIP lifts.

Car Park

After Parking in the green bay area our guests can use the VIP lifts to access the Biletix ticket office at Ulker Sports arena.


All toilets at the arena have been designed to be accessible to all our disabled visitors. We also have lifts designed so that our disabled guest can use with ease. Whist in the arena if support is needed by our disabled visitors our front of house staff will be available to help.

Please click for the seating plan